Crazy Quest - Privacy Policy

(2-Aug-2017)


This Privacy Policy (the "Privacy Policy") forms part of, and should be read in conjunction with, the Terms of Use and adopts the definitions used therein.


Please read this document as We take the privacy of Our Users seriously and We are committed to safeguarding the personal information that You provide Us whilst using the Service via the Websites, and We would like to assure You that We are not going to misuse any of the aforesaid information. 


If You have any questions about Our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.


By using the Service, You agree to the collection, disclosure, storage and use of Your information as outlined in this Privacy Policy. If You do not want Us to collect, store, use or share Your information in the ways described in this Privacy Policy, You should not use the Service including Crazy Quest's games or Websites.


1.    Information We Collect About You
1.1.    In General. We may collect personal information that can identify You, such as Your user name, phone number, email address, age, photo, gender, address and location based information, IP address and president device identifier, unique identifier of Your mobile device (UDID) and other information that does not identify You while Your usage of the Websites. When You provide personal information through the Websites, the information may be sent to servers located in various countries around the world.
1.2.    Information You Provide. We may collect and store any personal information You enter or upload on the Websites or provide to Us in some other manner, including information regarding addresses, locations, photo images, video content and other information in respect of usage of Service. This includes identifying information, such user name, email address and phone number; images and/or audio files uploaded by You; We also may request information about Your interests and activities, and other demographic information, such as Your age and/or day of birth, gender and country where You live. This demographic information may be associated with Your personal information. You can share with Us other information and content throughout the Service such as message boards chat rooms and other in-game communication means. Any action You perform with other users is considered public for which You have no expectation of privacy and is in Your sole discretion. If You share any information in that way, You shall be aware that such content may be viewed, collected and copied by other users.
1.3.    Information from social networks. You may grant Us permission to access Your information in one or more of Your accounts on other services or social networks (such as Facebook, Twitter, Snapchat, Instagram etc.), which may allow Us to obtain information from those accounts.  
1.4.    Information About Others. We may also collect and store personal information about other people that You provide to Us by entering or uploading such information on the Websites or providing Us in some other manner, including information regarding other Users' skills, performances, images etc. If You use the Websites to upload, share and/or distribute content (including comments or other submissions), and such content contains personal information about others, such information may be stored in order to allow for such uploading, sharing and/or distribution. This is fully Your responsibility to obtain consent from such content owners for uploading it on the Websites. For the avoidance of any doubt while You upload information about others You must also comply with all obligations and conditions as specified under the Term of Use such as sections 7 and 9.
1.5.    Use of Cookies and Other Technologies to Collect Information. Like many websites, We use various technologies to collect information from Your device and internet browser and about Your activities on the Websites.  
1.5.1.    Information Collected Automatically. We automatically collect information from Your device and/or browser when You use or visit the Websites. This information includes IP address, Your browser type and language, access times, settings of Your phone, the content of any undeleted cookies that Your browser previously accepted from Us and the referring website address. We may also automatically record and store Your game play information such as game session duration, usage statistics  and Your high scores.
1.5.2.    Information regarding Your Location. We may collect and store Your device's source IP address/ GPS-based geographic location which may disclose the location of Your device at the time you access to the Services. If You enable that feature, Your current location, path and rout will be stored on Our servers (collectively, all location based information collected by Us is “Location Information”) for limited period of time. You always may disable these features or withdraw Your consent to providing Your Location Information. However, if You prefer not to disclose Location Information, You will not be able to enjoy certain features of Our Services and in some cases may not be able to use certain Services (including certain games) at all. Part of Service is available only when You allow Us access to Your Location Information. 
1.5.3.    Cookies. Like many websites, Crazy Quest's and service providers acting on Our behalf, like Google Analytics, store log files and use tracking technologies such as "cookies" to collect information. A cookie is a small data file that is transferred to Your computer’s hard disk or Your mobile device for record-keeping purposes. The Service may send cookies to a computer or a mobile device when a User accesses or views a Service. Information contained in a cookie may be linked to personal information for purposes such as improving the quality of Crazy Quest’s Service, tailoring recommendations to interests, and making the Service easier to use. Cookies can be disabled at any time by changing Your web browser’s options to stop accepting cookies, to prompt You before accepting a cookie from the websites You visit or limit the type of cookies You allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. If You do not accept cookies, however, You may not be able to use all features, portions or functionalities of the Service.
1.5.4.    We and Our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including: IP addresses, the type of computer or mobile device You are using, Your operating system version, Your mobile device’s identifiers, like Your MAC Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI); Your browser types; Your browser language; referring and exit pages, and URLs; platform type; the number of clicks on a page or feature; domain names; landing pages; pages viewed and the order of those pages; the amount of time spent on particular pages; and game state and the date and time of activity on Our Websites or games. In some cases, We will connect this information with Your social network ID.
1.5.5.    Any and all personal information provided referring to Minor and/or an Allowed Minor is provided subject to a parent's or legal guardian's full approval and consent. If You want us to delete personal information of a Minor and/or an Allowed Minor because it was provided without authorization or for any other reason, please contact Us at: support@crazyquest.com.


2.    How We Use the Information We Collect: We may use information that We collect about You to: 
2.1.    Provide the Services on the Websites and to improve Your experience and the Services offered;
2.2.    Manage Your Account and provide You with customer support with respect to the Websites;
2.3.    Perform research and analysis about Your use of, or interest in, Our products, Services or content to better improve them;
2.4.    Communicate with You by email, postal mail and/or by other ways about products or services that may be of interest to You and to inform You about Your in-game activity. You hereby give Us Your consent to receive communications about products or services that may be of interest to You which could be withdrawn any time in accordance herewith or by sending us a notice on the matter to: support@crazyquest.com;
2.5.    Develop and display content tailored to Your interests on the Websites and other sites or applications;
2.6.    Enforce Our Terms of Use;
2.7.    Manage Our business;
2.8.    Process transactions between You and Crazy Quest or its authorized agent; 
2.9.    Perform functions as otherwise described to You at the time of collection; 
2.10.    By use of friend finder tools whether directly through the Service or through an social network or gaming service, you acknowledge that use of these friend finder tools will help You find Your contacts and will also allow Your contacts to associate Your Service Account (and related gaming entitlements, including games played etc.) with Your social network profile and/or email address. Your resulting friends’ list will be subject to this Privacy Policy. Some messages, such as invites for friends to join the Service, may include Your group name and photo. In Crazy Quest's games, if You register through a social network (such as Facebook, Twitter, Snapchat, Instagram etc.), Your social network friends will see Your group name and photo. Such publication will be solely at the group members discretion (only if a group member will share the group name and a photo of all group members including You). 
2.11.    In all cases of data access and collection, the information You provide will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose stated herein. Crazy Quest will retain Your information for as long as Your Account is active or as needed to provide You Services depends on why We collected this information and how We use it. We will not retain Your personal information for longer than is necessary for Our business purposes or for legal requirements. For instance, We may retain some information for a few years after You have closed Your Account if this is necessary to meet Our legal obligations or to exercise, defend or establish legal rights. If You wish to remove (deactivate) Your Account or request that Crazy Quest no longer use Your information, please, contact Crazy Quest at: support@crazyquest.com. Note that there may be instances where Crazy Quest is legally required to retain Your information.

 

3.    With Whom We Share Your Information
We want You to understand when and with whom We may share personal or other information We have collected about You or Your activities on the Websites or while using Our services.
Personal information. We do not share Your personal information with others except as indicated below or when We inform You and give You an opportunity to opt out of having Your personal information shared. We may share personal information with:
3.1.    Authorized Service Providers: We may share Your personal information with Our authorized service providers that perform certain services on Our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the Websites functionality, and supporting surveys and other features offered through the Websites. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
3.2.    Other Situations. We also may disclose Your information:
3.2.1.    In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise Our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, We may raise or waive any legal objection or right available to Us, in Our sole discretion.
3.2.2.    When We believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of the Service or Us, Our Users, Our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce the Website terms and conditions or other agreements or policies.
3.2.3.    In connection with a substantial corporate transaction, such as the sale of Our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
3.3.    Any third parties to whom We may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of Your personal information once We have shared it with those third parties as described in this Privacy Policy. If You want to learn more about their privacy practices, We encourage You to visit the websites of those third parties.
3.4.    Aggregated and non-personal information. We may share aggregated and non-personal information We collect under any of the above circumstances. We may combine non-personal information We collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, We may tell Our advertisers the number of visitors to the Websites and the most popular features or Service accessed. This information does not contain any personal information and may be used to develop Content and Service.

 

4.    Third-Party Sites
4.1.    There are a number of places on the Websites or through Our Services where You may click on a link to access other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from You and, in some instances, provide Us with information about Your activities on those websites. We recommend that You consult the privacy statements of all third-party websites You visit by clicking on the "privacy" link typically located at the bottom of the webpage You are visiting. Please, be advised that We don't receive payments directly and don't collect the data regarding Your credit card. All the payments are to be made through Our specialized agent which authorized to receive payments on Our behalf. You provide the data concerning payment directly to this agent under its terms of use and privacy policy. 

 

5.    Integrating Social Networking Services
5.1.    One of the special features of the Service is that it allows You to enable or log in to the Services via one or more social networking services like Facebook (“Social Networking Service(s)”). By directly integrating these Social Networking Services, We make Your online experience richer and more personalized. To take advantage of this feature, We will ask You to log into or grant Us permission via the relevant Social Networking Service. When You add a Social Networking Service Account to the Service or log into the Service using Your Social Networking Services account, We will collect relevant information necessary to access that Social Networking Service and Your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide Us with access to certain information that You have provided to the Social Networking Service, and We will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose Your information is governed by the policies of such third parties, and We shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Service.


6.    Your Choices About Collection and Use of Your Information
6.1.    You can choose not to provide Us with certain information, but that may result in You being unable to use certain features of the Websites because such information may be required in order for You to register and/or use Your account; purchase products or services; participate in a promotion or a survey; ask a question; post a comment; or initiate other transactions on the Websites.
6.2.    When You register on the Websites We may send You messages and/or emails and/or newsletters about Service updates, improvements, special offers, or containing special distributions of content by Us. At any time You can choose to no longer receive commercial or promotional emails or newsletters from Us by sending Us an email to: support@crazyquest.com. You also will be given the opportunity, in any commercial email that We send to You, to opt out of receiving such messages in the future. It may take up to 1 business day for Us to process an opt-out request. We may send You other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys. Please note that, changing information in Your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from Us. If We have already provided Your information to a third party before You have changed Your preferences or updated Your information, You may have to change You preferences directly with that third party.


7.    How We Protect Your Personal Information
7.1.    We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard Your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. 
7.2.    We want You to feel confident using the Websites to transact business. However, no system can be completely secure. Therefore, although We take steps to secure Your information, We do not promise, and You should not expect, that Your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.


8.    Access to information
8.1.    The Data Protection Act gives You the right to access information held about You. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee to meet Our costs in providing You with details of the information We hold about You. You can update the information by changing applicable information in Your Account.

 

9.    No Rights of Third Parties
9.1.    This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Websites.


10.    Changes to This Privacy Policy
10.1.    We will occasionally update this Privacy Policy to reflect changes in Our practices and services. When We post changes to this Privacy Policy, We will revise the "Last Updated" date at the top of this Privacy Policy. If We make any material changes in the way We collect, use, and/or share Your personal information, We will notify You by sending an email to the email address You most recently provided Us in Your Account, profile or registration (unless We do not have such an email address), and/or by sending a push notification or posting notice of the changes on the Websites. We recommend that You check the Websites from time to time to inform Yourself of any changes in this Privacy Policy or any of Our other policies.

 

11.    How to Contact Us
11.1.    If You have any questions about this Privacy Policy or Our information-handling practices, please contact Us by email as follows: support@crazyquest.com